Our Lifetime Warranty Promise
Quality you can trust, backed by a comprehensive lifetime warranty on all our products. Your satisfaction and peace of mind are our top priorities.
Official Renin Dealer
Authorized & Certified
BBB A+ Rated
Trusted Business
500+ Happy Customers
Ottawa & Area
Coverage Period
Comprehensive protection for your investment
Product Warranty
All closet doors, hardware, and components
Lifetime
For as long as you own your home
- Covers all manufacturing defects
- Materials and workmanship guaranteed
- Hardware and mechanisms protected
Installation Warranty
Professional installation services
2 Years
From date of installation
- Covers all installation workmanship
- Proper fitting and alignment guaranteed
- Free service calls for adjustments
What's Covered
Comprehensive protection for your closet investment
Manufacturing Defects
- •Material flaws or imperfections
- •Defective hardware components
- •Warping or structural issues
- •Finish defects or peeling
Materials Quality
- •Premium wood and composite materials
- •Glass panels and mirrors
- •Metal frames and tracks
- •Protective finishes and coatings
Hardware & Mechanisms
- •Sliding track systems
- •Rollers and bearings
- •Soft-close mechanisms
- •Handles and pulls
What's Not Covered
Exclusions and limitations you should know about
Normal Wear & Tear
- •Natural aging and patina
- •Scratches from daily use
- •Fading from sunlight exposure
- •Minor cosmetic changes
Improper Installation
- •DIY or third-party installation
- •Incorrect measurements
- •Non-approved modifications
- •Unauthorized repairs
Damage & Misuse
- •Accidents or abuse
- •Water or fire damage
- •Pest or environmental damage
- •Improper cleaning or maintenance
How to File a Warranty Claim
Simple, straightforward process to get your issue resolved
Contact Us
Reach out via phone or email with your order details and issue description
Documentation
Provide photos of the issue and your original purchase receipt
Assessment
Our team reviews your claim, typically within 1-2 business days
Resolution
We repair, replace, or refund based on the warranty terms
Need to File a Claim?
Our warranty support team is here to help you
What to Have Ready
- Original purchase receipt
- Product model and serial number
- Photos of the defect or issue
- Description of the problem
Frequently Asked Questions
Common questions about our warranty coverage
Ready to Experience Quality You Can Trust?
Every PG Closets product comes with our comprehensive lifetime warranty. Shop with confidence knowing we stand behind our quality.